Last updated 7/04/2018
This policy applies to our websites, including those of our divisions, subsidiaries and related companies (collectively, the “Websites”) and to our other information collection, including the purchase of customer lists from third parties. We are not responsible for the information collected or privacy practices of third party web sites or applications.
- Collection of Information.
1.1 Survey Information.
Svelte LLC and its associated websites collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes our survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a “Survey”). (As used herein, “online” means using the Internet, including the Websites, and related technologies, and “offline” means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, Svelte LLC and its associated websites or a third party may ask an individual to provide various information to Svelte LLC and its associated websites, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, health history, personal and online interests, and such other information as may be requested from time to time (together, “Survey Information”). We may also collect information concerning an individual from another source and uses that information in combination with information provided from this web site. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to Svelte LLC and its associated websites or third party, but an individual may receive incentives from Svelte LLC and its associated websites or a third party in exchange for providing Survey Information to Svelte LLC and its associated websites.
1.2 Other Information.
Other occasions when we obtain information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by us or by a third party, (2) when an individual requests assistance through us or our customer service department, and (3) when an individual voluntarily subscribes to our service or newsletter (together, “Other Information”).
1.3 Cookies, Web Beacons, and Other Info Collected Using Technology.
A cookie is a small amount of data stored on the hard drive of the individual’s computer that allows Svelte LLC and its associated websites to identify the individual with his or her corresponding data that resides in Svelte LLC and its associated websites database. You may read more about cookies at http://cookiecentral.com. Individuals who use the Websites need to accept cookies in order to use all of the features and functionality of the Websites.
(b) Web Beacons.
A web beacon is programming code that can be used to display an image on a web page (by using an programming function — see http://truste.org for more information), but can also be used to transfer an individual’s unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows us to track certain web sites and individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. For example, we might place, with the consent of a third party website, a web beacon on the third party’s website where clothing products are sold. When Amy, an individual listed in our database, visits the clothing website, Svelte LLC receives notice by means of the web beacon that Amy visited the Clothing site, and Svelte LLC would then update Amy’s profile with the information that Amy is interested in clothing. Svelte LLC may thereafter present offers of clothing related products and services to Amy. In addition to using web beacons on web pages, Svelte LLC also uses web beacons in email messages sent to individuals listed in the Svelte LLC database. Svelte LLC may also service as a provider or host of web beacons for third parties.
(c) New Technology.
The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is Svelte LLC and its associated websites use of new and evolving technology. As a result, Svelte LLC strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
1.4 Outside Information.
Svelte LLC and its associated websites may receive information about individuals from third parties or from other sources of information outside of Svelte LLC including information located in public databases (“Outside Information”).
1.5 Individual Information.
As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information Svelte LLC and its associated websites gathers or receives about individuals.
1.6 No Information Collected from Children.
Svelte LLC and its associated websites will never knowingly collect any personal information about children under the age of 13. If Svelte LLC obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, Svelte LLC has no such information to use or to disclose to third parties. Svelte LLC has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
1.7 Credit Card Information.
Svelte LLC and its associated websites may in certain cases collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from Svelte LLC When the Credit Card Information is submitted to Svelte LLC, such information is encrypted and is protected with SSL encryption software. Svelte LLC will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction. We may, from time to time and/or for certain transactions, choose to complete transactions through a payment processor, and if we do so, that payment processor may retain the information required to complete billing.
- Use of Individual Information.
2.1 Discretion to Use Information.
THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY’S SOLE DISCRETION. The following paragraphs in Section 2 describe how we use Individual Information at the time this document was last updated, but we may change or broaden its use at any time without updating this document. In other words, we may use any information we have in whatever way we decide to. Svelte LLC may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses.
Svelte LLC uses Individual Information to provide promotional offers by email to individuals. Svelte LLC may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.
(a) Content of Email Messages.
In certain commercial email messages sent by Svelte LLC, an advertiser’s name will appear in the “From:” line but hitting the “Reply” button will cause a reply email to be sent to Svelte LLC The “Subject:” line of Svelte LLC email messages will usually contain a line provided from the advertiser to Svelte LLC.
(b) Solicited Email.
Svelte LLC only sends email(s) to individuals who have agreed on the Websites to receive email(s) from Svelte LLC or to individuals who have agreed on third party websites to receive email(s) from third parties such as Svelte LLC does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to Svelte LLC’s email messages.
2.3 Targeted Advertising.
Svelte LLC uses Individual Information to target advertising to an individual. When an individual is using the Internet, Svelte LLC uses Technology Information (see also Section 2.5 below) to associate an individual with that person’s Individual Information, and Svelte LLC attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. Svelte LLC may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing.
Svelte LLC uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Use of Technology Information.
Svelte LLC uses Technology Information (1) to match a person’s Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person’s online browsing habits on the Internet, (3) to determine which areas of Svelte LLC’s web sites are most frequently visited. This information helps Svelte LLC to better understand the online habits of individuals so that Svelte LLC can target advertising and promotions to them.
2.6 Profiles of Individuals.
Svelte LLC uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases.
2.7 Storage of Individual Information.
Svelte LLC stores the Individual Information in a database on Svelte LLC’s computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under Svelte LLC’s control. Not withstanding such measures, Svelte LLC cannot guarantee that its security measures will prevent Svelte LLC computers from being illegally accessed, and the Individual Information on them stolen or altered.
2.8 Do Not Track Requests.
We do not monitor do not track signals or other mechanisms that provide consumers the ability to opt out of the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services.
- Dissemination of Individual Information.
3.1 Sale or Transfer to Third Parties.
Svelte LLC MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN Svelte LLC’s SOLE DISCRETION. If you do not wish us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us in a support ticket submitted HERE or at https://sveltetraining.com/contact/ and we will certainly honor your request.
3.2 Order Fulfillment.
Svelte LLC will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using Svelte LLC’s web sites or when responding to offers provided by Svelte LLC.
3.3 Legal Process.
Svelte LLC may disclose Individual Information to respond to subpoenas, court orders, and other legal processes. In addition, we may cooperate with law enforcement by providing them with information without requiring a subpoena. If we suspect child exploitation, we will file a report with the National Center for Missing and Exploited Children as required by law.
3.4 Summary Data.
Svelte LLC may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting customer service at the email on the order page. Svelte LLC may also grant advertising clients and email services providers access to an individual’s email address to verify the origin of the Individual Information collected.
- Privacy Practices of Third Parties.
4.1 Advertiser cookies and web beacons.
Advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Svelte LLC does not control Advertisers’ use of such technology and Svelte LLC has no responsibility for the use of such technology to gather information about individuals.
The Websites and email messages sometimes contain hypertext links to the web sites of third parties. Svelte LLC is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by third parties. Such links are provided for your convenience and reference only. Svelte LLC does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
4.3 Affiliated Companies.
Svelte LLC may disclose, transfer, and sell Individual Information to entities affiliated with Svelte LLC in Svelte LLC’s discretion.
- Unsubscribe Procedures.
If you wish to discontinue receiving email messages from Svelte LLC, please just click on the unsubscribe link on the bottom of the email message. We reserve the right to add Individual Information to multiple lists maintained by Svelte LLC. For more information about protecting your privacy, you may wish to visit: www.ftc.gov. If you have questions about this policy, please feel free to contact us HERE or at https://sveltetraining.com/contact/.
- Deletion or correction of Your Data.
If you wish to have us delete data relating to you from our database, please submit a support HERE or at https://sveltetraining.com/contact/. We will make a good faith effort to make these deletions. Note that we are only able to delete information that we can find based on the information you provide us. If, for example, you have two email addresses but only provide us with one of them in a deletion request, we may not delete the information associated with the second address. In addition, we may obtain information about you subsequent to a deletion request. If we do subsequently obtain information, you may submit a subsequent deletion request. If you learn that there is inaccurate data in our database, you may request correction by submitting a support ticket HERE or at https://sveltetraining.com/contact/ and we will make a good faith effort to make reasonable corrections, although at our option we may instead elect to delete the data. If you wish to review the data in our database relating to you only, you may make such a request by submitting a support ticket HERE or at https://sveltetraining.com/contact/.
California Business and Professions Code 22575 summaries:
(1) The categories of personally identifiable information that we collect are described in Section 1. Different portions of our service may collect, among other things, first and last name; a home or other physical address, including a street name and a city or town name; an e-mail address; a telephone number; a social security number; other identifiers that permit the physical or online contacting of a user; or information concerning a user that we collect online from the user and maintain in personally identifiable form in combination with one of the other pieces of personally identifiable information we collect.
(2) The process for reviewing the information we have about you, revising that information, and/or deleting that information is described in Section 6.
(3) The process for providing notice about changes to this policy is described in the first several paragraphs of this policy.
(4) The effective date is provided at the top of this policy.
(5) Section 2.8 describes how we respond to “do not track” signals or similar requests or mechanisms.
(6) We have partners and associates that may collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses our site or services.